Refund Policy

We want you to be happy with My Agent Fleet. This policy explains when refunds apply.

Free trial

Every plan starts with a free tier so you can evaluate the Service before paying. No card is required to start.

Monthly plans

If you are not satisfied, contact us within 7 days of a charge for a full refund of that month, provided consumed usage is within the plan's included allowance. You keep access through the paid period after cancelling.

No overage charges

We never bill you beyond your plan price. Your plan includes a monthly message allowance, and when it runs out your agents pause until the allowance resets at the start of the next month — or until you upgrade. There is nothing extra to be charged for, and nothing extra to refund.

How to request

Email support@myagentfleet.com from your account email with your organization name. Refunds are issued to the original payment method via the original processor.